About Kestrel Valor HQ

We connect the world’s top talent

with the world’s top organizations.

Executive Team

Mark Velasco

Chief Executive Officer

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Stephen Yeh

Chief Operating Officer

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Timothy Joshua Hernandez

Chief Learning Officer

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Jerome Charles Mallari

Chief Human Resources Officer

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Jose Crisostomo David

Chief Marketing Officer

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Rogel Velasco Jr

Chief Technology Officer

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Mark Velasco

Chief Executive Officer

Mark B. Velasco is a results-oriented leader with experience in operations management, customer service, and specialized business services. He has a proven track record of managing teams, optimizing processes, and exceeding performance targets. His background demonstrates an ability to adapt to diverse roles, from hands-on customer support to strategic operational planning. Mark is passionate about building strong client relationships and leveraging data analysis to create customized solutions that address customer needs. He possesses a strong work ethic and a commitment to delivering impactful results in fast-paced environments.

With experience in various industries, Mark brings a diverse skillset to the table. He has demonstrated expertise in areas such as social media management, project management, troubleshooting, and customer lifetime value optimization. His experience working with cross-functional teams, including sales, marketing, and engineering, has honed his communication and collaboration skills. Mark is adept at identifying opportunities for improvement and implementing strategies to enhance efficiency and profitability. His analytical skills and focus on data-driven decision-making enable him to effectively address complex business challenges.

Throughout his career, Mark has consistently achieved positive outcomes, including successfully managing operational teams, improving customer satisfaction, and driving business growth. He is a dedicated professional with a strong focus on execution and a commitment to achieving ambitious goals. His experience in recruitment and talent acquisition showcases his ability to identify and develop high-performing individuals. Mark is a resourceful and adaptable leader, eager to take on new challenges and contribute to the success of Kestrel Valor HQ as the Chief Executive Officer.

Stephen Yeh

Chief Operating Officer

A dynamic and results-driven leader, he brings a diverse background spanning technical support, cybersecurity, and customer service. His career began with hands-on experience in manufacturing, providing a solid foundation in operations and process efficiency. He then transitioned to the BPO industry, honing his customer service, troubleshooting, and problem-solving skills at Dell, where he excelled in high-pressure environments. This experience laid the groundwork for his move into cybersecurity, where he spent six years mastering threat analysis, incident response, and risk mitigation.

His experience in cybersecurity cultivated a meticulous attention to detail, a proactive approach to problem-solving, and a deep understanding of the critical importance of robust security protocols. He learned to anticipate potential vulnerabilities, develop effective countermeasures, and lead teams through complex security incidents. This, combined with his operational experience and customer focus, makes him well-prepared to drive operational excellence, lead and motivate teams, manage risk, and ensure business continuity.

This unique blend of technical expertise, customer service acumen, and strategic thinking positions him the Chief Operating Office. He is confident in his ability to optimize processes, improve efficiency, foster collaboration, and deliver exceptional customer experiences. He is eager to leverage his skills and experience to contribute to the success of a dynamic and forward-thinking organization.

Timothy Joshua Hernandez

Chief Learning Officer

Timothy, a hard-working and passionate licensed professional, brings a unique blend of experience to the role of Chief Learning Officer. After realizing limited opportunities in his initial field, he successfully transitioned to the BPO industry, leveraging his deep-rooted interest in technology. His rapid ascent to Subject Matter Expert and then into Training and Leadership roles demonstrates his innate ability to not only master skills but also effectively impart them to others.

Timothy's experience navigating the competitive freelance market, combined with his BPO background, gives him a firsthand understanding of the challenges and opportunities facing today's workforce. This unique perspective fueled his partnership with Mark to build a company focused on providing equitable remote work opportunities. As Chief Learning Officer, this experience translates into a keen awareness of the skills needed to thrive in the modern work environment.

Leading curriculum development for the company, Timothy's commitment to continuous learning and development is evident. His passion for empowering individuals through training ensures the company's staff remains competitive and continues to grow their talents. This dedication to fostering a learning culture positions him perfectly to develop and implement impactful learning strategies as Chief Learning Officer, benefiting both the company and its employees.

Jerome Charles Mallari

Chief Human Resources Officer

Jerome Charles Brendon M. Quintos, of Apalit, Pampanga, Philippines, is a results-oriented professional with diverse experience in Operations Management, Customer Service, Technology, and Entrepreneurship. His background spans Virtual Assistance, E-commerce, and Hospitality Management, giving him a holistic understanding of organizational needs and human capital. Key roles include Operations Manager at VA Generation, overseeing virtual assistants, and Vendor Manager at Straker Translations, streamlining workflows. His entrepreneurial venture, a small coffee shop, honed his marketing and customer relationship skills. Proficient in platforms like Shopify, Zendesk, Gorgias, Slack, Canva, and various CRM systems, Jerome possesses essential technical skills.

Jerome's experience directly translates to qualifications for a Chief Human Resource Officer. His leadership at VA Generation demonstrates team management and development. Workflow streamlining at Straker Translations showcases his ability to optimize processes. Extensive customer service experience, including roles at Hotel Collection and Exacot, emphasizes the importance of positive experiences, crucial for employee relations. His entrepreneurial background highlights his understanding of business needs and a strong workforce. Technical proficiency in various systems positions him to leverage HR technology effectively.

A Bachelor's degree from Centro Escolar University complements Jerome's practical experience. Fluent in English and Tagalog, he thrives in collaborative environments and builds strong relationships. His commitment to excellence and diverse skillset make him a compelling fit for Chief Human Resource Officer, ready to contribute significantly to organizational success.

Jose Crisostomo David

Chief Marketing Officer

Jose Crisostomo David, our Chief Marketing Officer, brings two decades of IT and telecommunications experience to the role, specializing in process and systems management. At AT&T, he led global projects, driving operational excellence and aligning technology with organizational goals. This experience honed his expertise in process optimization, problem-solving, and remote work—essential skills for leading a modern marketing team. His strong analytical mind and proven track record of success position him well to develop and execute effective marketing strategies.

JC's background extends beyond technical expertise. His experience encompasses various functions within the IT/Telecommunications industry, including process improvement, business analysis, project management, and leadership. This breadth of experience provides him with a holistic understanding of business operations and how marketing can contribute to overall success. His proven ability to work remotely and autonomously further underscores his adaptability and self-direction, crucial for a leadership role.

JC earned his Computer Science degree from the University of the Philippines - Diliman and has worked in the IT/Telecommunications industry since 2004. This technical foundation, combined with his extensive experience and passion for detail (reflected in his personal hobby of toy collecting), makes him uniquely qualified to lead our marketing efforts.

Rogel Velasco Jr

Chief Technology Officer

Rogel Jr. Velasco is a seasoned Front-End Developer and React expert from Manila, Philippines, with over five years of professional experience in crafting dynamic and user-friendly applications. Proficient in modern JavaScript frameworks, including React, React Native, and Expo, Rogel has successfully developed web and mobile applications across various industries such as e-commerce, social networking, and productivity tools. He combines a passion for clean, maintainable code with a keen eye for UI/UX design, delivering seamless user experiences and optimized app performance.

Rogel’s professional journey includes impactful roles as a Senior React Native Developer at Security Bank Corporation, where he built secure, scalable applications for both iOS and Android platforms. He also contributed as a Freelance React Expo Developer, focusing on enhancing app performance and integrating in-app purchase functionalities. Additionally, his leadership as a Senior Developer at EMAPTA Philippines enabled him to mentor junior developers, conduct code reviews, and introduce cutting-edge technologies to optimize project outcomes.

Rogel holds a Bachelor of Science in Information Technology from the University of East in Manila. Fluent in both English and Tagalog, he remains committed to staying ahead in the tech industry by continually learning and adopting emerging technologies. Whether designing responsive interfaces or mentoring peers, Rogel's dedication to excellence positions him as a valuable asset in any development team.

Mission

We're the most prestigious sourcer of talent from the Philippines and Latin America. Through our university professor network, we hire stronger candidates than other sourcing companies. We vet talent aggressively—getting harder working, more motivated workers with perfect English and modern software skills.

Vision

We're the most prestigious sourcer of talent from the Philippines and Latin America. Through our university professor network, we hire stronger candidates than other sourcing companies. We vet talent aggressively—getting harder working, more motivated workers with perfect English and modern software skills.